If your account is limited or temporarily disabled, your Coins.ph account may not able to do certain transactions like cashing in or sending money.
There are a number of possible reasons why your account could be limited. For instance, if we suspect that someone else could be using your account, we will temporarily limit your account for your protection, and look into any possible fraudulent activity.
Guard your information to help prevent Account Limitations.
On the other hand, if we suspect that the activities of a Coins.ph account violate our User Agreement, the account will be investigated by Coins.ph and suspended from the platform.
If your account access has been limited, you may contact us at email@example.com and share the details about your account limitation.
Please also check your email linked to your account as we most probably have sent you instructions on how to retrieve full account activity.