Once cash-out transactions are already being processed, we may not be able to cancel it or change the transaction details due to the nature of it being irreversible.
Just a friendly reminder, it would be best to double check all transaction details first to avoid delays.
In cases where you do not recognize a certain cash out in your account, please get in touch with us immediately through this form or you can call us at our helpline: 8692-2829. We also encourage you to refer to this article for guidance.