I have already sent Bitcoin payment from my third-party wallet, but why isn't it reflecting in my cash-out order?

All cash outs, bills payment, buy load transactions funded through a third-party wallet are subject to blockchain confirmation. While the funds are waiting for confirmation in the blockchain, the status will be “waiting for your payment”. As soon as the transfer is confirmed in the blockchain, our system will automatically receive the confirmed payment and prepare your cash out for processing.

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