Not all cross-chain deposits can be successfully recovered. The amount of time taken for cross-chain deposit recovery operations will be at our full discretion. Cross-chain deposit recovery operations will only be eligible for deposits that exceed a minimum value of 0.5 BTC (or equivalent value) at the time of deposit. If we are able to recover the funds, we will charge a fee of 0.1 BTC (or equivalent PHP value), which will be deducted from the recovered amount prior to being deposited in the customer’s correct token wallet.
How long does it take to recover tokens sent to the wrong blockchain?
