To comply with Philippine regulations and keep your account secure, Coins.ph requires a valid ID for identity verification. Completing this process is essential if you want to use the full range of services, including cashing in, cashing out, and other transactions.
Below is the complete, consolidated guide on accepted documents and verification guidelines.
Key Verification Principles
Your submission must match these core rules to be approved:
Age Requirement: The platform is accessible only to individuals 18 years and older. Minors cannot complete full verification.
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Personal Identification: Accounts are personal and non-transferable. The ID must be under your current legal name.
Note: In case of legal name changes (such as due to marriage), you must provide supporting documents like your original PSA/NSO-issued marriage certificate.
Authenticity: Only original, valid, and non-expired government-issued documents are accepted. Digital captures of photocopies or screens will be rejected.
List of Accepted Government-Issued IDs
Coins.ph accepts the following original IDs for identity verification:
Passport
Driver's License
Philippine Identification System (PhilSys) ID (All types are accepted, including the physical PVC card, paper ePhilID, and the official Digital ID).
Unified Multi-Purpose ID (UMID)
Social Security System (SSS) Card (Your date of birth must be clearly visible on the face of the ID).
Professional Regulation Commission (PRC) ID
Postal ID
Voter's ID
For Foreign Customers
To comply with Philippine financial regulations, foreign nationals must submit one of the following:
International Passport: If your passport is written in a language other than English, you must provide an official English translation alongside it.
Alien Certificate of Registration (ACR)
To comply with Philippine regulations and secure your account, a valid ID is required for identity verification.
*For additional verification tips, refer to this article to getting your account verified successfully.
Frequently Asked Questions
1. What should I do if I don’t have any of the listed acceptable IDs?
If you lack a valid ID from our list, it is advisable to obtain one as it will be necessary for your future transactions and platform requirements on Coins.ph. A Philippine Postal ID is generally the most easily accessible government ID to apply for and obtain.
2. Can I use a school ID or an expired ID?
No. Expired IDs are not accepted for verification; you must provide a current, valid ID to complete the process. Additionally, school IDs or student IDs are not accepted as valid forms of identification on Coins.ph.