What should I do if I received an error saying my card cannot be read? Coins.ph Updated May 07, 2020 22:47 Follow If you receive an error stating, “We can’t read this card”, please contact beep™ for assistance. You may call their customer hotline at (02) 737 9600 or send an email to firstname.lastname@example.org. Related articles How do I use Coins.ph to load my beep™ card? What do I do if I have more than one account? What should I do if I have enabled NFC, but still can’t get my beep™ card to connect? How can I get a refund if my funds were deducted from my Coins.ph wallet, but not transferred to my beep™ card? I think my phone has NFC, but it’s not enabled. How can I enable NFC?