Coins.ph customers that held sufficient funds in their BTC wallet at the exact time of the BTG hard fork (October 24th 2017, block 491406) are eligible to request BTG tokens equal to the number of BTC in their wallet at the time of the fork. However, because Coins.ph does not intend to offer a BTG wallet, Coins.ph will allows customers to send their corresponding BTG coins to an external BTG address of their choosing.
To request their BTG funds, customers must follow these steps:
- Login to your account and press the “Help” button on the lower-right side of the screen (Web) or the “Send us a message” button in the app.
2. Choose Bitcoin Gold Redemption and then press “I want to request my Bitcoin Gold.”
In the message, please provide us your external BTG wallet address so our team can send you your BTG after the redemption window.
After the redemption period has closed, the Coins.ph team will send corresponding BTG funds to all users from whom we received requests.
The redemption period will span from August 2-15, 2018, after which customers will no longer be able to request their BTG funds. Because of the fees required to send on the Bitcoin Gold network and the complexity of the private key extraction, redemption transactions will be subject to a 50 PHP processing fee, which will be deducted from your eligible amount. (If you would like to forgo the 50 PHP processing fee, you can contribute your BTG funds to our current charity collection for Children’s Hour Philippines Foundation [https://www.gavagives.com/org/childrens-hour-philippines-foundation] and Coins.ph will pay the transaction fee.)