Once the cash out transaction process is ongoing, we may not be able to cancel it or change the transaction details due to its irreversible nature.
We understand and acknowledge that it is possible to make mistakes with these types of transactions. For future transactions, it would be best to double check all transaction details to avoid further delays or issues.
Note: If you feel that the transaction is fraudulent or a scam, please get in touch with us immediately through the Coins app or Coins Support Form, or you can call us at our helpline: (02) 882-26467 (882-COINS).
If you have other concerns with your transactions, feel free to send us a message with your transaction details and/or screenshot so that we may assist you further.