Service Advisory: Cash-in via InstaPay, PESONet, and QR Ph is temporarily unavailable. We sincerely apologize for the inconvenience and understand how important it is for you to fund your wallet. We're working hard to restore these services, and we expect them to be back up soon.
In the meantime, please avoid sending funds to your Coins.ph wallet through these channels to prevent delays. If you have a pending transfer, you may contact your sending bank or e-wallet to request a reversal. You can still cash in through Direct Cash-In (minimum PHP 100,000) or DragonPay in the app.
Rest assured, your wallet funds remain safe and secure. Thank you for your patience and understanding.
Cashing in or adding money to your Coins Wallet allows you to enjoy our services such as paying bills and buying load!
On the Coins app
Step 1: From the Home page, click on the Cash In button.
Step 2: Select your preferred Cash In method.
Step 3: Enter the amount you’d like to cash in and tap “Complete cash in”.
Step 4: Complete your payment by following the on-screen instructions.
On the Coins website
Using the Coins.ph website? No worries! To Cash in on the web, just follow these simple steps:
Step 1: Login to your Coins.ph account.
Step 2: On the homepage, you will see Assets on the left side. Under that, kindly click on Spot and select your PHP balance.
Step 3: On the upper right of your screen, press "Cash In"
Step 4: Proceed and choose the cash in outlet you wish to use. Follow the instructions to complete your payment.
Available Cash In Methods
Coins.ph offers several convenient cash-in methods:
- InstaPay: Instant transfers from participating banks and e-wallets.
- PESONet: A scheduled transfer option for larger amounts.
- Remittance Centers: Use locations like Palawan Pawnshop, Cebuana Lhuillier, and M Lhuillier for over-the-counter deposits.
- Direct Bank Transfer: Transfer directly from your bank account to your Coins.ph wallet.
Click here for a full list of our cash in options.
Important Reminders
- Check for any potential fees from your bank or e-wallet when using services like InstaPay or PESONet.
- For real-time updates on cash-in options and processing times, visit our Status Page.
Frequently Asked Questions
How long does it take for a cash in to reflect?
Processing times vary by method:
- InstaPay: Instant
- PESONet: Same business day if before 3PM.
- Over-the-counter: Usually instant
What should I do if my cash in is delayed?
Follow these steps:
- Observe the processing time
- Check the Status Page for any downtime
- Contact Coins Support with your reference number and other transaction details
Refer here if you still haven't received your funds.