How do I cash in through M Lhuillier ePay?

M Lhuillier's new ML ePay service allows users to pay for Bitcoin with cash, at any of M Lhuillier's 1600+ branches nationwide. Here's how:

1. Have your account validated.

Because of Know Your Customer (KYC)/Anti-Money Laundering regulations,  only users with validated accounts can avail of the ML ePay service. 

Having your account validated is easy. Just go to; fill in your full name, address, and contact number; upload a valid/government-issued ID; and click the submit button. Your validation request will be approved within one (1) business day.

For more information on the validation proces, click here.

2. Place a Cash In order and choose the M Lhuillier payment option.

Take note that if your account has not yet been validated, this option will not be visible/clickable. 

After you click confirm, you will be directed to the order review page. You will then be provided with a 12-digit ML ePay Transaction Code. (The system may take a few seconds to generate the code; in the meantime, the text will read "Please wait while we are processing your transaction...")Screen_Shot_2017-03-25_at_9.12.13_PM.png

Take note of this code and proceed to an M Lhuillier branch.

For a list of M Lhuillier branches, click here.

3.  Pay at M Lhuillier. 

Use the Sendout Form (red form) to pay.

Under "Sender's Name," write your name. 

Under "Receiver's Name," write ML ePay followed by your order's assigned Transaction Code.

Here's an example:


Give your cash and your form/slip to the teller.

4. Wait for an email confirming that your order has been marked as paid.  

When you receive the email, it means that M Lhuillier has passed on information regarding your cash-in to our system . Once we are able to confirm receipt of your payment... 

5. Done! We'll add your funds to your peso wallet.


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