Our valued customers may now cash in via direct bank transfers.
Available Options
| Intrabank (PHP only) | Interbank/e-wallet |
|
|
This is free of charge or PHP 0 fees for Intrabank (same bank to bank) transfers. For interbank transfers, fees would depend on your sending bank/e-wallet.
How to Cash In via Direct Transfer
On the Coins App
1. From the Home page, click the Transfer button and select Cash In.
2. Choose your preferred bank (UnionBank, Sterling Bank, Security Bank or China Bank) for Direct Transfer and input all required details.
You may transfer a minimum of PHP 100,000. The maximum amount would depend on your account or bank limits. See your available cash in limits here or on your Account Limits page.
3. Make sure to transfer the exact amount you indicated on your cash in to the bank account shown on the instructions.
4. A notification will be sent to your Coins.ph registered email address once processing is complete.
On the Coins Website
1. Go to the Portfolio tab, then click the three dots beside your Peso (PHP) balance and choose Cash In.
2. Choose your preferred bank (UnionBank, Sterling Bank, Security Bank or China Bank) for Direct Transfer and input all required details.
You may transfer a minimum of PHP 100,000. The maximum amount would depend on your account or bank limits. See your available cash in limits here or on your Account Limits page.
3. Make sure to transfer the exact amount you indicated on your cash in to the bank account shown on the instructions.
4. A notification will be sent to your Coins.ph registered email address once processing is complete.
Processing Time
Direct transfer cash ins are available during the Business Hours of 9:00 am to 6:00 pm on weekdays (not including holidays). Processing will take 2-3 hours within business hours.
Any transfer made past 6:00 pm on a weekday, as well as weekends and holidays will be processed on the next banking day.
Contact us through the Coins app or Coins Support Form should you need any further assistance.