Cash In via Direct Transfer

Our valued customers may now cash in via direct bank transfers. 

Available Options

This is free of charge or PHP 0 fees for Intrabank (same bank to bank) transfers. For interbank transfers, fees would depend on your sending bank/e-wallet.

Note: Kindly make sure that you are initiating the bank transfer from your personal bank account only. Fund transfers using a third party will not be accepted. ATM deposits, check deposits, cash deposits, etc. are not accepted methods of deposit.

How to Cash In via Direct Transfer

On the Coins App

1. From the Home page, click the Deposit button and select Cash In.

2. Choose your preferred bank (UnionBank, Sterling Bank, Security Bank or China Bank) for Direct Transfer and input all required details.

3. Make sure to transfer the exact amount you indicated on your cash in to the bank account shown on the instructions.

You may transfer a minimum of PHP 100,000. The maximum amount would depend on your account or bank limits. See your available cash in limits here or on your Account Limits page.

4. Once done with your deposit transaction on your sending bank, click Confirm Cash in.

5. Submit your receipt on the next tab. Kindly provide your Bank Reference no. (optional) and Receipt, then click Submit. 

6. A notification will be sent to your Coins.ph registered email address once processing is complete.

On the Coins Website

1. Go to the Portfolio tab, then click the three dots beside your Peso (PHP) balance and choose Cash In.

2. Choose your preferred bank (UnionBank, Sterling Bank, Security Bank or China Bank) for Direct Transfer and input all required details.

3. Make sure to transfer the exact amount you indicated on your cash in to the bank account shown on the instructions.

You may transfer a minimum of PHP 100,000. The maximum amount would depend on your account or bank limits. See your available cash in limits here or on your Account Limits page.

4. Once done with your deposit transaction on your sending bank, click Confirm Cash in.

5. Submit your receipt on the next tab. Kindly provide your Bank Reference no. (optional) and Receipt, then click Upload receipt. 

6. A notification will be sent to your Coins.ph registered email address once processing is complete.

Processing Time

Direct transfer cash ins are available during the Business Hours of 9:00 am to 6:00 pm on weekdays (not including holidays). Processing will take 2-3 hours within business hours.

Any transfer made past 6:00 pm on a weekday, as well as weekends and holidays will be processed on the next banking day.

Third Party Deposits

Please know that third party deposits (ATM deposits, check deposits, cash deposits, etc.) and any other types of deposits where the sender does not share the same credentials as the recipient will not be accepted.

Coins.ph will only credit direct cash ins where the sender's name matches their Coins.ph account name. To ensure your funds are credited without any issues or delays, please initiate all bank transfers from your personal bank account.