The Payment Request feature is no longer available on Coins.ph
We'll make sure to announce any new updates on our Website and social channels!
Don't worry, you may continue to cash in using our QR codes, or InstaPay or PESONet for online transfers.
Here are articles to help:
Note: The Information below this line is no longer updated.
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Sending a payment request through Coins.ph is quick and easy! All you need is the recipient's email address, phone number, or Facebook Name!
To send a payment request to someone, you may need at least one of the following:
- your recipient's valid phone number; or
- email address; or
- Facebook name
Requesting payments via mobile apps
1. On the Android and iOS app respectively, look for the "Request" button, located beside the "Send" button.
2. After clicking on "Receive", choose "Request from Friends".
3. Input the email address, valid phone number, or Facebook name of the person you are sending the funds to.
4. Indicate the Peso amount you would like to request on the upper right-hand side.
5. On the "What's it for" field, add a short description or message to indicate what the payment is for.
6. Click the Lock icon (for Android devices) or the icon at the lower right (for iOS devices) to set who you'd like to share the request with:
- "Public" will share the payment request as a public post on your Facebook page and Coins.ph stories feed.
- "Friends" will share the payment request with your Facebook contacts on your Facebook page.
- "Participants Only" will not share the payment request on Facebook, and will only send an email and/or SMS to the person you're sending it to.
Once you've filled up all the fields, Slide to Request.
Requesting payments on the website
1. Just login to your Coins.ph account and look for the “Request” button, located just below your Peso Wallet balance.
2. Clicking the button will open this Payment Request box:
3. Under the "To" field, input the email address, valid phone number, or Facebook name of the person you are sending the funds to.
4. Under the "Amount" field, indicate the Peso amount you would like to request.
5. On the "What's it for" field, add a short description or message to indicate what the payment is for.
6. Use the "Audience" dropdown to set who you'd like to share the request with.
7. Once you've filled up all the fields, click "Send Request."
The person you're requesting payment from will then immediately receive an email and/or an SMS from Coins.ph indicating the amount and details that you've specified.
Once the payment is completed, the funds will be automatically credited to your Coins.ph Peso wallet. Both you and the person who paid you will get a notification when the fund reaches your account.