If you're having trouble updating your Coins.ph app through the App Store, don't worry. This guide provides simple steps to help you resolve the issue quickly.
Steps to Update the Coins.ph App on iOS
1. Open the App Store: Locate and tap the App Store 
on your iPhone.
2. Access Your Account: Click on the Account icon located at the top right corner of the screen.
3. Refresh Your Account Page: Pull down to refresh the Account page, which will show you any available updates.
4. Find the Coins.ph App: Look for the Coins.ph app in the Updates list.
5. Update the App: Click on Update next to the Coins app or select Update All if you want to update all apps at once.
If you continue to experience issues, please reach out for further assistance to Coins Support.
Common Issues and Solutions
-
App Not Appearing in Updates
If the Coins.ph app does not appear in your updates, ensure that you are connected to a stable internet connection and try refreshing the App Store again.
-
Insufficient Storage Space
Check if your device has enough storage space available. If not, consider deleting unused apps or files to free up space.
-
Outdated iOS Version
Ensure that your iPhone is running a compatible version of iOS for the latest Coins.ph app. You can check for system updates in your device settings.
Troubleshooting Steps
1. Check Internet Connection
- Verify Wi-Fi or cellular data strength
- Switch between Wi-Fi and cellular if one fails
2. Free Up Storage
- Delete unnecessary apps
- Clear device cache
- Remove large media files
3. Update iOS
- Ensure your iPhone runs the latest iOS version
- Go to Settings > General > Software Update
4. Verify Apple ID
- Confirm you're signed into the correct Apple ID
- Check Apple ID payment and security settings
Frequently Asked Questions
Why can't I find the Coins.ph app in my App Store?
Ensure you are using the App Store with Region - Philippines, and search for "Coins - Buy Bitcoin, Crypto".