Reference numbers are crucial for tracking and validating your financial transactions. After settling a payment request, you may proceed to your transaction history page to see the reference number. This will also enable us to check the status of your payment.
Finding Your Reference Number on the Coins App
1. Access Your Portfolio
Open the Coins app and navigate to your Portfolio tab.
2. Select Your PHP Wallet
Click on your PHP wallet to view your transaction history.
3. View Transaction History
Locate the Invoice Payment transaction related to your payment request.
4. Copy Your Invoice ID
Click on the transaction to see more details, including the Invoice ID. Use the Copy button to save this ID for future reference.
Finding Your Reference Number on the Coins Website
1. Log In to Your Account
Go to the Coins.ph website and log in.
2. Navigate to Portfolio
Click on the Portfolio tab located on the left side of the page.
3. Check Your PHP Wallet Transactions
Select your PHP Balances, then find and click on the Invoice Payment transaction.
4. Retrieve Your Invoice ID
The details of your transaction will be displayed, allowing you to view and copy your Invoice ID.
Why Reference Numbers Matter
Reference numbers serve critical purposes:
- Track transaction status
- Validate payment information
- Assist customer support
- Provide proof of transaction