For external Bitcoin and Bitcoin Cash transactions, Coins.ph batches transactions before posting them to the blockchain. This is an industry best practice that reduces fees for users and reduces traffic on the blockchain.
To view the status of your Coins deposit/withdrawal, you may copy your transaction hash/TXID, visit a blockchain explorer and paste the transaction hash on their search bar. Here are some samples of blockchain explorers:
Network | Blockchain Explorers | Required Confirmations |
Bitcoin | 3 | |
Ethereum | 12 | |
Ripple | 1 | |
TRON | 19 | |
BNB Smart Chain | 15 | |
Polygon | 800 | |
Arbitrum One | 12 | |
Ronin | 20 | |
Bitcoin Cash | 1 | |
Litecoin |
10 |
In addition, as shown in the table above, each blockchain network has a required confirmation count for deposits to reflect in your account as successful. For example, a BTC deposit would require 3 confirmations.