Total Balance
The Total Balance on your Coins.ph wallet presents the current value of both your Peso and any cryptocurrency balances at any given time.
The changes on your Total Balance (the number below, in green or red) considers transactions made within the last 24 hours. Hence, movements to your Coins.ph wallet such as PHP cash outs and cryptocurrency withdrawals are counted and may be shown on there.
Since the price of cryptocurrency tends to change overtime, the Peso equivalent shown on the Total Balance would change along with this movement as well. Read more on why the Peso equivalent in your crypto wallet may have changed.
Take note that your Total Balance may also include "In Order" transactions from pending or processing transactions.
The amount will remain in this status until the pending transaction is successfully processed. Once processed, the funds will be deducted from your balance and the "In Order" status will be removed.
What remains however is the amount of cryptocurrency in your wallet.
Checking your balance
You may check your balances per cryptocurrency through the Portfolio tab of your Coins app.
If you have further questions, you may contact us through the Coins app or Coins Support Form.