Converting your digital assets into cash is quick and convenient through Cebuana Lhuillier on Coins.ph. With a widespread network of branches across the Philippines, Cebuana Lhuillier offers secure over-the-counter cash pickups and fast transaction processing.
Cebuana Lhuillier Limits & Fee Structure
Cebuana Lhuillier cash outs require a minimum amount of ₱1,000 and have a maximum transaction limit of ₱29,000. Fees depend on your withdrawal amount as broken down below:
Withdrawal Amount |
Fee Structure |
Minimum Amount |
Maximum Amount |
|---|---|---|---|
| ₱1,000 to ₱10,000 | Fixed fee of ₱105 | ₱1,000 |
₱29,000 |
| Above ₱10,000 | 1.6% of the total withdrawal amount | ₱1,000 |
₱29,000 |
Note: For real-time operational updates across all cash-out outlets, please visit the official Coins.ph Status Page.
Steps to Request a Cebuana Lhuillier Cash Out
Via the Coins.ph App
- Open the App: Launch the Coins.ph app on your mobile device.
- Navigate to Portfolio: Tap the Portfolio tab at the bottom of the screen.
- Select Withdraw: Click the Withdraw button and tap Cash Out.
-
Find Cebuana Lhuillier: Scroll through the options under the Remittance Center section or use the search bar to locate Cebuana Lhuillier.
- Enter Transaction Amount: Input the amount you wish to withdraw (minimum ₱1,000).
-
Provide Recipient Details: Enter the recipient's details exactly as they appear on their two (2) valid IDs:
- Mobile Number
- Email Address
- Full Name (First, Middle, Last)
- Date of Birth
- Current Address
- Confirm Details: Review all entered transaction details and tap Confirm.
- Complete Security Check: Enter all required MFA/OTP verification codes. The Confirm button will activate (turn black) once all codes are correctly entered.
Via the Coins.ph Website
- Log Into Your Account: Access your Coins.ph account via a web browser.
- Go to Assets: Click Spot under the Assets tab on the left sidebar.
- Select PHP Wallet: Click on your PHP wallet balance.
- Initiate Cash Out: Click the Cash Out button at the upper-right corner of the screen.
- Choose Cebuana Lhuillier: Select Cebuana Lhuillier under the Remittance Center options.
- Enter Amount & Recipient Info: Input your desired withdrawal amount (minimum ₱1,000) and fill in the required recipient details.
- Confirm & Verify: Review your order details, click Confirm, and complete all required security checks.
How to Claim Funds at the Branch
- Receive Claiming Details: Once processed, you and your recipient will receive an email and SMS containing the transaction claiming code/reference details.
- Visit a Branch: Go to any Cebuana Lhuillier branch nationwide.
- Bring Valid Documents: Present two (2) valid unexpired IDs matching the exact recipient name, along with the tracking code and expected amount.
- Collect Cash: Fill out the Receive Money form, submit it to the teller, and collect your cash upon verification.
Frequently Asked Questions
1. How are Cebuana Lhuillier cash-out fees calculated?
For cash-out amounts between ₱1,000 and ₱10,000, a fixed fee of ₱105 is charged. For cash-out amounts above ₱10,000 up to the ₱29,000 limit, a variable fee of 1.6% of the total amount applies.
2. What is the maximum amount I can cash out at Cebuana Lhuillier?
The maximum cash-out limit per transaction for Cebuana Lhuillier is ₱29,000.
3. Can I cancel my Cebuana Lhuillier cash out if I haven't claimed it yet?
Yes! Unclaimed cash-out requests can be manually cancelled via your Transaction History in the app or website. Both the withdrawal amount and transaction fee will be fully restored to your PHP wallet balance. Unclaimed cash outs are also automatically cancelled after 30 days.