Cash out transactions that are successfully processed are final and irreversible in nature. Once the claiming details for your transaction are provided to you, we may no longer be able to amend the recipient’s details.
We understand and acknowledge that it is possible to make mistakes with this types of transactions. For future transactions, it would be best to double check all transaction details to avoid further delays or issues.
If you have urgent concerns with regards to your cash out, kindly send us a message through the Coins app or Coins Support Form with your transaction details.