Need help with your Coins.ph account? Whether you have questions about transactions, account issues, or other concerns, reaching out to Coins.ph customer service is as easy as dialing COINS.
Phone Support
For urgent concerns, you can call the following hotline numbers available from 7 AM to 9 PM, Monday through Sunday:
- Globe: +63 917 118 6340
- Smart: +63 919 062 6078
- Landline: (02) 8822 6467 (882 -COINS)
These numbers connect you directly to customer service representatives who can assist with your inquiries.
Coins.ph also offers several other ways to contact their customer service team.
Important Security Reminder
When contacting Coins.ph customer service, remember that they will never ask for sensitive information such as:
- Your password
- OTP codes
- Private keys
- Recovery phrases
Always ensure you are communicating through official channels to protect your account.