The Coins.ph Loyalty Rewards Program is designed to recognize and reward our users for their continued engagement and activity on the platform. By actively using Coins.ph services, eligible users may qualify for loyalty rewards.
Eligibility Criteria
To be eligible for Loyalty Rewards, users must generally:
1. Be an active, verified Coins.ph account holder who has successfully completed Identity Verification (KYC).
2. Meet certain activity benchmarks, which may include criteria related to platform engagement (e.g., frequency of logins, transactions).
3. Users who achieve specific statuses, such as VIP users (as detailed in the Coins.ph VIP center), may also be eligible based on applicable criteria.
4. Maintain eligible holdings in their Spot Wallet (PHP or supported cryptocurrencies) as one of the factors for tracking engagement.
5. Maintain a compliant account in good standing with no violations of Coins.ph Terms of Use.
How Rewards Are Calculated
Loyalty rewards are discretionary and based on user performance and engagement. Factors that may influence rewards include, but are not limited to:
Frequency and volume of platform transactions.
Consistent platform activity (e.g., regular logins, transactional activity).
Engagement with eligible assets held in the Spot Wallet (this is not a reward for passive holding but for active platform participation).
Supported Assets
A list of currently supported assets that may be considered for rewards can be found on our FAQ page. Only funds held in the Spot Wallet for supported digital assets, and with the applicable program feature activated, shall be eligible to get daily rewards. Balances located in other product wallets (e.g., Crypto on credit) as well as amounts not classified as “Available” within the Spot Wallet, shall not be eligible to get rewards.
Reward Calculation Basis
The Program offer daily rewards to eligible and active participants. The calculation for any such reward considers the user's eligible available balance of supported assets. To determine a potential daily reward amount, a Reference Annual Reward Rate is applied to your eligible balance, provided the user meets the prevailing activity and engagement criteria.
The formula for calculating your daily reward amount is:
Daily Reward Amount = Annual Reward Rate / 365 × Your Eligible Available Balance
Reference Annual Reward Rate:This is an annualized reference rate used for calculating potential daily rewards for a specific asset. Current Reference Annual Rates for each supported asset can be viewed on the platform. This rate is determined by Coins.ph and is subject to change.
Your Eligible Available Balance: This is your eligible available balance of the specific supported asset in your Spot Wallet at the time of the daily snapshot.
Daily Reward Amount: This is the amount of the reward you will receive for that day, calculated using the formula.
Simple Calculation Example:
Here is a simple example to illustrate how the daily reward amount is calculated using the formula:
Assume:
You have met the current platform activity and engagement criteria for the Loyalty Rewards Program.
The current Annual Reward Rate for PHP is 3.65%.
Your eligible available balance in PHP is 10,000 PHP at the time of the daily snapshot.
Using the formula:
Daily Reward Amount = (Annual Reward Rate / 365) × Your Eligible Available Balance
Daily Reward Amount = (3.65% / 365) × 10,000 PHP
Daily Reward Amount = 0.0001 × 10,000 PHP
Daily Reward Amount = 1.00 PHP
So, in this example, you would receive a daily reward of 1.00 PHP.
Reward Calculation and Distribution
1. Rewards, if applicable, are typically calculated daily. Distribution may occur daily or periodically, depending on user activity and system processing.
2. The amount and eligibility criteria for rewards may vary or change, especially during promotional campaigns or loyalty challenges.
3. Rewards may be in the form of platform credits, tokens, or other promotional bonuses, as determined by Coins.ph.
4. Your daily reward amount is calculated based on an average of your eligible available balance throughout the day. A day's calculation period runs from 00:00 AM to 23:59 PM (UTC+0).
5. To determine this average, the system takes multiple random snapshots of your eligible available balance in your Spot Wallet throughout that 24-hour period. The eligible balance used for the day's reward calculation will be the average of these snapshots.
6. For newly enabled assets, the first calculation period begins at 00:00 AM (UTC+0) on the day after you enable the asset for the Program.
7. Calculation processing for a day's reward (based on the previous day's average balance) typically starts after 00:00 AM (UTC+0).
8. Rewards calculated based on a calculation period's average eligible balance will generally be distributed to your Spot Wallet two days after that calculation period ends, typically starting after 01:00 AM (UTC+0).
Understanding the Reward Cycle:
You enabled rewards for your PHP balance in your Spot Wallet on April 30, 2025.
Day 1 - May 1, 2025 (First Calculation Period): This is the day after you enable the asset. The system takes multiple random snapshots of your eligible balance throughout the day (00:00 AM to 23:59 PM UTC+0) and determines the average eligible balance for the day.
Day 2 May 2, 2025: The reward amount for Day 1's average eligible balance is calculated (typically starting after 00:00 AM UTC+0).
Day 3 May 3, 2025: The calculated rewards for Day 1 are distributed to your Spot Wallet (typically starting after 01:00 AM UTC+0).
For assets you have enabled, the daily reward calculation period begins at 00:00 AM UTC+0 on the day after you enable the asset for the program. Your first reward distribution will occur at 01:00 AM UTC+0 two days after the start of this first calculation period.
Opting Out & Redeeming Assets
Opting Out of the Entire Program:
If you choose to opt out of the Loyalty Rewards Program entirely (by disabling the main program switch), your eligible assets will immediately stop receiving future rewards. You will receive any rewards calculated up through the day prior to opting out.
If you opt out during the day, the reward for that day will be calculated based on the average of your eligible balance from random snapshots recorded before you opted out. This portion of the day's reward will be distributed according to the standard Reward Cycle (i.e., distributed on Day 3, based on the average balance calculated for Day 1).
The full amount that was participating will be immediately available in your Spot Wallet's available balance on the portfolio page.
Redeeming Specific Assets/Amounts (Partial or Full):
You have the flexibility to redeem (release from program eligibility) any portion or all of your eligible assets from the Loyalty Rewards Program whenever you need them, directly from your portfolio page.
When you redeem funds, they become immediately available in your Spot Wallet's available balance.
Important Notes:
Your daily reward is calculated based on the average of your eligible balance throughout the entire day (00:00 AM to 23:59 PM UTC+0), determined by multiple random snapshots. If you redeem funds at any point during the day, that amount will be removed from subsequent snapshots for that day, reducing your average eligible balance for the day and affecting the potential reward amount for that day. To receive the maximum potential reward for a given day, the funds must remain within your eligible balance throughout the entire 24-hour period.
Flexibility
You retain full control over your assets held in your Spot Wallet.
Adding Funds: Easily increase your eligible balance amount for daily rewards by adding more supported PHP or crypto to your Spot Wallet and ensuring the program feature is enabled for those assets. These added funds will contribute to your eligible balance from the next daily snapshot.
Redeeming Funds: Manually release specific assets or amounts from program eligibility at any time, as described above. There are no lock-in periods for your principal balance.
Important Notes:
Rewards are not guaranteed and are subject to availability and program rules.
Coinsph reserves the right to modify or terminate the program at any time.
This program does not offer or imply any interest-bearing benefit, savings product, or investment service.
Participation in the Loyalty Rewards Program requires successful completion of Identity Verification (KYC), which involves submitting a valid ID and selfie.