As part of our Identity Verification process, we have recently reviewed Coins accounts with the nationality noted as the United States or China.
To ensure compliance with our customer due diligence standards, we kindly request a proof of address document from customers who will receive a notification from us. This document should have an address outside of the United States or China and should be submitted within the next thirty (30) days from the date of this notification.
You can securely submit your valid proof of address through this link on web, or via the “Identity Verification” page under Account settings on our mobile app.
Your cooperation is vital, as not meeting this requirement within the specified time may lead to temporary account suspension, allowing only fund withdrawal.
If you have any inquiries or require assistance with your submission, please do not hesitate to contact us at email@example.com.
We appreciate your understanding. Your prompt action and cooperation in this matter is greatly appreciated.
The Coins.ph Team