Coins.ph ETH wallets only support ETH and the following ERC-20 tokens:
Aside from the tokens mentioned above, please do not deposit other ERC-20 tokens to your ETH wallet, as these tokens will not be credited to your account and cannot be recovered.
It is within your responsibility to check your transaction details and confirm that you are only depositing ETH and supported ERC-20 tokens to your ETH address listed on the deposit page before proceeding with your transfer. Sending unsupported ERC-20 tokens to an incorrect ETH address is irreversible and will result in the loss of funds.
Similarly, please ensure that these tokens are sent through a supported network. For most ERC-20 tokens, Coins.ph is only able to credit transfers sent through the Ethereum Main (ERC-20) network.
In line with this, please avoid sending these tokens using private networks or sidechains not supported by Coins.ph (e.g. BNB Chain, Polygon network, etc.). ETH and ERC-20 tokens sent through these networks will be lost and not recovered.
For a comprehensive list of supported networks per token, you may refer to this article: What networks does Coins.ph support?
