To approve a request for increased transaction limits, we will assess your source of funds, your plan for using your increased limits, and the nature of your Coins.ph account. While we cannot guarantee that we will approve your request, here are a few tips to have your request approved:
- Carefully follow the instructions on the Limits Request and Additional Verification forms
- Include up-to-date documentation as specified in the Limits Request and Additional Verification forms
- Accurately and clearly answer all questions
If your request is not accepted, we may share specific reasons - common reasons include incomplete forms and/or incorrect documentation. If this is the case, we encourage you to re-apply with the correct information/documentation.
Should you have further questions, you may contact us through the Coins app or leave us a message here.