Account Details, Limits, and Verification
Learn how to verify your account, check your limits, and change your account details
Account Details
- What is my Coins.ph account number?
- How can I receive my verification codes?
- Help! It says that my account is "not supported in NY region."
- I would like to follow up my mobile number / email address update.
- Help! I cannot log in to my Coins.ph account.
- How can I log in if I forgot my password?
Transaction Limits
Verification
- Which IDs are accepted for the ID verification process?
- How do I get my account ID and selfie verified?
- I'm still a minor, how do I get my account ID and Selfie verified?
- Why do I need to update my information with Coins?
- What documents can I use to verify my address?
- When will my verification be accepted?