Account Details, Limits, and Verification
Learn how to verify your account, check your limits, and change your account details
Account Details
- What is my Coins.ph account number?
- Recaptcha Failed Error
- Help! I cannot log in to my Coins.ph account.
- How can I log in if I forgot my password?
- I can’t log in! It says “Please enter a valid email or mobile number”
- How can I change my mobile number?
Transaction Limits
Verification
- Which IDs are accepted for the ID verification process?
- I want to follow up on my Enhanced Verification submission
- Why was my address document rejected?
- I cannot upload my address verification document
- How do I get my account ID and selfie verified?
- I'm still a minor, how do I get my account ID and Selfie verified?