How can we help you?
Account Details, Limits, and Verification
Learn how to verify your account, check your limits, and change your account details
Account Details
- Cashing In: Use Your Coins.ph Mobile Number as Your Account Number
- How can I update my account information?
- How to Log in to your Coins account via App?
- Help! I cannot log in to my Coins.ph account
- What can I do if I forgot my account details?
- What can I do if I lost my account details?
Transaction Limits
Verification
- How do I get my account ID and selfie verified?
- Tips for Getting Your Account Verified Successfully
- How to grant Camera Access for ID and Selfie Verification on a browser
- Updated List of Valid IDs
- Why was my ID rejected?
- What is the "Duplicated account detected" message on my ID submission?