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Account Details, Limits, and Verification
Learn how to verify your account, check your limits, and change your account details
Account Details
- What is my Coins.ph account number?
- Recaptcha Failed Error
- Help! I cannot log in to my Coins.ph account.
- How can I log in if I forgot my password?
- How can I change my mobile number?
- How can I change my email address?
Transaction Limits
Verification
- Which IDs are accepted for the ID verification process?
- Updated List of Valid IDs
- Why am I being asked for an Enhanced Verification?
- Why was my address document rejected?
- I cannot upload my address verification document
- How do I get my account ID and selfie verified?