Coins.ph Verification and Transaction Limits

To provide a secure and compliant trading environment, Coins.ph applies transaction limits based on your account's verification level. Upgrading your verification tier unlocks higher limits for deposits, withdrawals, and peer-to-peer (P2P) transfers.

Verification Levels Overview

Your account features and transaction caps depend directly on the level of verification you have completed:

1. Basic Verification

   • Requirements: Basic personal information.

   • Features: Very limited. Includes a cap of ₱5,000 for buy/sell/cryptocurrency conversions. Longtime account holders exclusively receive expanded buy/sell access up to this limit.

   • Restrictions: Standard withdrawals are strictly unavailable for Basic accounts.

2. Identity Verification

   • Requirements: Government ID submission and a selfie (Facial Recognition).

   • Features: Unlocks standard deposit and withdrawal capabilities, as well as higher tier P2P limits. Make sure to submit an option from the list of acceptable IDs.

3. Enhanced Verification

   • Requirements: Submission of financial documents proving your Source of Income.

   • Features: Maximizes your transaction cap thresholds for high-volume trading.
     Make sure to submit an option from the list of acceptable documents.

🏢 Business Accounts: If you are operating a corporate or merchant account, please refer to the Coins.ph Business Verification and Limits guide.

Comprehensive Limits Tables

All transaction limits are broken down into Daily, Monthly, and Annual caps.

1. Deposit Limits

Determines the maximum total value you can cash into your account.

2. Withdrawal Limits

Withdrawal limits are calculated using the sum of your outgoing fiat (PHP) and crypto transactions (valued in PHP at the time of the transaction).

💡 *Note for Basic Accounts: Standard withdrawals are unavailable until you upgrade to Identity Verified or higher. However, Basic accounts may use introductory spending limits up to ₱10,000 Daily / ₱100,000 Monthly / ₱100,000 Annual exclusively for Pay Bills, Buy Load, and QRPH (P2M) payments.

3. Coins-to-Coins (P2P) Transfer Limits

P2P transfers are direct asset movements within the Coins ecosystem (e.g., sending funds to another Coins account, Webpay merchant payments, merchant payouts, QRPH business payments, and related transaction refunds). These transactions count toward your primary deposit and withdrawal limits.

💡 *Note for Basic Accounts: Basic accounts are restricted to using the QRPH (P2M) type only for P2P functions.

What Transactions Count Toward Your Limits?

It helps to know exactly which actions impact your limits so you can manage your daily volumes effectively:

• Activities that affect Deposit (Cash In) limits:

  • Cashing in funds directly to your Peso wallet.

  • Receiving inbound payments into your Peso wallet from another Coins.ph account user.

• Activities that affect Withdrawal (Cash Out) limits:

  • Cashing out or transferring funds from your wallet to an external bank account, e-wallet, or remittance center.

  • Sending out funds to another external Coins.ph wallet address.

  • Sending out crypto assets to an external blockchain wallet address.

• What does NOT count toward limits:

  • Buying mobile load, paying utility bills, buying game credits, and internal cryptocurrency conversions (e.g., changing PHP to BTC) do not count toward your verification limits.

  • Note: Any transactions attempting to push beyond your active daily, monthly, or annual limits will fail to process.

Still Need Help?

If you experience issues during identity verification or require adjustments for higher limits, please reach out via the live chat widget inside the Coins app or submit a ticket through the official Coins Support Form.