Transaction limits are a crucial aspect in Coins.ph, designed to ensure secure and regulated financial transactions. Understanding how these limits work can help you manage your account more effectively.
1. Transaction Limits refresh at the beginning of each day, month, or year.
As guidance, the limits refresh rates are as follows:
- Daily limit - refreshes by 08:00:00 AM the day after making a transaction
- Monthly limit - refreshes by the start of the next month from making a transaction
Monthly Limits Example:
You have a Monthly Cash In Limit of P10,000,000.
- On April 10, you cash in an amount of P100,000 leaving you with a remaining P9,900,000 monthly cash in limit.
- On April 15, you cash in an amount of P50,000, leaving you with a remaining P9,850,000 monthly cash in limit.
What happens on the 1st of May, the next month after the first transaction?
- On May 1, your Monthly Cash In Limits will refresh back to P10,000,000.
If your remaining monthly or annual limits are fully used up, you may also try to verify your account to a higher level to increase your total limits, instead of waiting for your current limits to refresh.
Note: If a transaction is done using PESONet or another payment system that does not instantly process funds, the basis used for your limits refresh will be the date of completion of the transaction, rather than the date he transaction was made.
Account Limits
You may view your remaining limits through the Account Limits option on the Account page of the Coins app or website.
|
On the Coins App |
On the Coins Website |
Toggle through your Daily, Monthly and Annual remaining limits by clicking on their respective tabs.
|
Daily |
Monthly |
Annual |
Frequently Asked Questions
1. What transactions count towards my limits?
Visit this article to know more about what types of transactions count towards your limits.
2. What happens if I exceed my transaction limits?
You'll be unable to complete additional transactions until limits refresh or you increase your account verification level.