Increasing your daily transaction limit by completing an ID & Selfie verification is easy!
Identity Verification
On the Coins app
1. Clicking the User icon found on the top left of the app.
2. Choose Identity Verification from the options.
3. Choose the Identity Verification level you need to complete (Identity Verification or Enhanced Verification).
4. Send the necessary verification documents and details.
5. After submission, wait for our confirmation. Once confirmed, your daily transaction limit has increased!
On the Coins website
1. Open the Coins.ph website and log in.
2. Click on the Account icon in the lower left corner of your screen, then select Identity Verification.
3. From there, choose the Identity Verification level you need to complete (Identity Verification or Enhanced Verification).
Please note that it may take up to 3 days for our team to process your Identity or Enhanced verification.
Cash In and Withdrawal Limits based on verification level:
| KYC Level | Daily Limits | Requirements | |
| Cash In | Withdrawal | ||
| Identity Verified | ₱500,000 | ₱500,000 | ID & Selfie Verified |
|
Enhanced Verified |
₱10,000,000 | ₱10,000,000 | Financial Documents** |
**Certificate of Employment, Payslip, Bank Statement, etc
Withdrawal limits are a combination of fiat (peso) and crypto limits. Any outgoing peso or crypto transactions will count towards withdrawal limits.
If you reach your withdrawal limits, you will have to wait for the amount to refresh based on your daily, monthly, and annual usage.
Verification Levels
Identity Verification
To reach this level, you must complete ID & Selfie verification. To complete the verification, make sure to finish the ID and Facial Recognition steps.
Click here for a list of acceptable IDs. Check the following article to know more how to apply for Identity Verification.
This information is necessary for us to provide you with a secure and personalized experience, to prevent fraud from occurring on our platform, and to comply with local regulations. We take your privacy very seriously.
Enhanced Verification
To reach this level, you must provide financial documents. For a list of acceptable documents, click here.
1. From Identity Verification option of your Account page, select Enhanced Verification.
2. Fill out the form with your details.
3. Submit the form and our team will review your request promptly.
Click here for a list of acceptable financial documents. Check the following article to know more how to apply for Enhanced Verification.