We highly encourage users to complete Identity Verification which involves submitting a valid ID and Selfie. This will allow the user to fully utilize Coins.ph’s services and enjoy higher transaction limits.
Follow the steps below to get ID and Selfie verified on the Coins.ph mobile app or website.
On the Coins App
1. Tap the User Icon in the upper left corner of the app.
2. Select Identity Verification.
3. Click Verify Now below Identity Verification.
4. Select a Valid ID from the list provided. View the list of acceptable IDs here.
5. Then, you may now upload a clear photo of your ID. Note: certain IDs may require both a front and back image.
6. After submitting your ID, proceed to Selfie Verification. Follow the instructions to complete Selfie Verification.
7. Once done with the photo verifications, review the account details provided such as ID Number, First, Middle and Last Name, Nationality, Address, etc.
Click the Confirm button at the bottom of the screen, otherwise you may edit the details through the dropdown arrows or pencil icons at the end of every section.
That's it! You will be redirected to a confirmation page, simply click ‘Got it’.
You will receive a notification as soon as your Identity Verification has been processed and the review is complete.
On the Coins website
1. Click the Account icon at the lower left corner of your screen and select Identity Verification.
2. Click Verify now below Identity Verification.
3. Scan the QR code on screen with your phone. This will enable you to proceed with the ID and Selfie verification process using your mobile device.
4. Follow the instructions to submit your ID and take a Selfie.
5. Once done with the photo verifications, review the account details extracted from the ID such as ID Number, First, Middle and Last Name, Nationality, Address, etc.
Click the Confirm button at the bottom of the screen, otherwise you may edit the details through the dropdown arrows or pencil icons at the end of every section.
You will receive a notification as soon as your Identity Verification has been processed and the review is complete.
That’s it! Get verified today to access the full range of Coins.ph’s services. For any further assistance, feel free to contact us through Coins app or Coins Support Form.