To complete your ID and selfie verification process on Coins.ph, you need to grant camera access through your web browser. Our website may ask for permission from you to receive data from the camera on your device, once QR code (provided by Zoloz) for ID and Selfie verification is scanned.
Steps to Enable Camera Access
Initiate the Verification Process
1. Respond to the Pop-Up Notification. When prompted, your browser will request permission to access your camera after scanning the QR code provided by Zoloz for ID and selfie verification.
Look for a pop-up notification asking for camera access. Click on "Allow" when prompted.
2. Adjust Browser Permissions Manually (if needed). If you missed the pop-up or need to change settings:
- Click on the View Site Information icon (usually a padlock or an "i" symbol) located on the left side of the URL field.
- In the dropdown menu, find "Permissions."
- Ensure that the Camera permission is set to "Allowed."
3. Complete Your Verification. Once camera access is granted, you can take and submit your selfie for verification.
Frequently Asked Questions
What should I do if I accidentally denied camera access?
If you denied access, revisit the site information settings in your browser and change the camera permission back to "Allowed."
What if I still can't access my camera after following these steps?
If issues persist, try refreshing the page or restarting your browser. You may also want to check your device's overall camera permissions in its settings.
Is granting camera access safe?
Yes, granting camera access is safe as long as you are using trusted websites like Coins.ph for legitimate verification purposes.