Our website may ask for permission from you to receive data from the camera on your device, once QR code (provided by Zoloz) for ID and Selfie verification is scanned.
This will be shown through a pop-up notification on your browser. On the web browser, you will need to unblock camera access. To do this, you may click "Allow" once provider asks for camera access.
Alternatively, you may click the View Site Information icon found on the left hand side of the URL field (next to where it says "https://").
This will reveal a dropdown with all of your browser permissions settings. Look for "Permissions." For Camera, make sure that it is set to "Allowed".
Coins.ph should now be authorized to access your camera, and you should now be able to take and submit your selfie!
There you go! You should now be able to take photos for your verification submissions. If you have further questions, you may contact us now through the Coins app or Coins Support Form.