Verify Your Coins.ph Account Fast & Easy! Use the wide range of Coins.ph services with a quick account verification.
Successful Verification Submission tips:
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Use the correct documents: Ensure your ID (for Identity Verification) or Proof of Income document (for Enhanced Verification) is on our accepted list. Find the list here for Valid IDs and Proof of Income.
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Capture your documents clearly: Take a complete picture of your document, including all four corners. Make sure it's well-lit and not obscured by glare or flash.
- Submit the correct file and size: Your document should be under 20 MB and in .jpg, .png, or pdf format.
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Keep it simple: Only use your smartphone camera for the best results.
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Make yourself visible: Same as in your document, ensure you are in a well-lit environment.
Rejected Verification? Check the Reason
If you’ve followed all the steps above and your verification request has still been rejected, please check your rejection reason for ID and selfie or for Proof of Income in your Account Verifications tab or in your email.
Frequently Asked Questions
How soon will my submission be accepted?
Processing time for submissions may take up to 3 business days. You may read more about the processing time of ID and Selfie, and Proof of Income verification here.