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  1. Coins.ph Help Center
  2. Account Details, Limits, and Verification
  3. Verification

Verification

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Find out how to get verified to unlock and access all features!

  • Which IDs are accepted for the ID verification process?
  • I want to follow up on my Enhanced Verification submission
  • Why was my address document rejected?
  • I cannot upload my address verification document
  • How do I get my account ID and selfie verified?
  • I'm still a minor, how do I get my account ID and Selfie verified?
  • Why do I need to update my information with Coins?
  • What documents can I use to verify my address?
  • When will my verification be accepted?
  • Why was my ID rejected?
  • Tips for Getting Your Account Verified Successfully
  • Why did I get a "We did not get permission to use your camera" error while trying to take a Selfie?
  • I want to use Coins.ph for my business, how do I get verified?
  • How to grant camera access for Selfie Verification on a Firefox browser
  • How to Grant Camera Access for Selfie Verification on a Chrome browser

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Our hotline (02) 8692-2829 is also available from 10am - 6pm, Mondays to Fridays.