Starting April 28, 2022, you must be at least 18 years old to access our services. This is due to updates on our verification policy.
If you are a minor (14-17 years old) with a previous existing account with us, you may still Buy Load and Pay Bills without getting verified (within your account limits).
Can I re-apply for verification when I am 18 years old?
Once you turn 18 years old, you can easily resubmit your ID and Selfie for verification (Tips on How to get successfully verified here). After your submission is approved, you can enjoy the standard transaction limits for verified customers.
Contact us through the Coins app or Coins Suport Form should you need any further assistance.