Starting April 28, 2022, you must be at least 18 years old to access our services. This is due to updates on our verification policy.
Verification Requirement:
Once you reach 18, you can submit your ID and selfie for verification.
After successful verification, you'll gain access to standard transaction limits available to verified users.
Need help?
Contact Coins Support should you need any further assistance.
Frequently Asked Questions
1. Can I use a student ID?
No, student IDs are not accepted for verification. Please submit an ID from our list of acceptable government-issued IDs to upgrade your verification level.
2. What happens to my existing account if I'm a minor?
You can continue using limited services within your existing basic account limits until you turn 18. Once you reach legal age, you may submit a valid government ID to unlock full identity verification features.