Whether you're using the mobile app or website, ensure you can access your account seamlessly by following the steps below:
Logging in via Coins.ph Mobile App
Step 1: Launch the App
- Open the Coins.ph mobile application
- Tap on the Login button
Step 2: Choose Your Login Method
- Select between logging in with your email address or mobile number
- Use the "Use email address/ mobile number" option below if you prefer an alternative login method
- Tap "Next" after entering your credentials
Step 3: Enter Your Password
- Input your account MPIN/ Password
- Click "Login"
Step 4: Authentication
- Enter the authentication code sent to your registered contact details
- Complete the login process
Logging in via Coins.ph Website
Step 1: Navigate to Login Page
- Visit https://pro.coins.ph/en-ph/login/
- Ensure you have a registered Coins.ph account
Step 2: Select Login Method
- Choose between logging in with email address or mobile number
- Ensure you're using the contact method associated with your account
Step 3: Enter Your Password
- Input your account MPIN/ Password
- Click "Login"
Step 4: Authentication
- Enter the authentication code sent to your registered contact details
- Complete the login process
Troubleshooting Common Login Issues
Potential Login Challenges
- Incorrect Credentials
- Network Connectivity Problems
- Account Security Measures
What to Do If You Can't Log In
- Verify your email/mobile number
- Check your internet connection
- Ensure you're using the correct password
Verification Code Not Received?
- Check your spam folder
- Verify your contact details
- Request a new code through the app or website
Forgot Your Login Details?
- If you've forgotten both email and mobile number, contact Coins.ph support
- Prepare a valid ID for account recovery