Steps to Log in
Step 1: Launch the App
- Open the Coins.ph mobile application
- Tap on the Login button
Step 2: Choose Your Login Method
- Choose between logging in with email address or mobile number
- Ensure you're using the contact method associated with your account
- Tap "Next" after entering your credentials
Step 3: Enter Your MPIN/Password
- Input your account MPIN/ Password
- Click "Login"
Step 4: Authentication
- Enter the authentication code sent to your registered contact details. If you're required to input more than one OTP/verification code, kindly check this article for further clarification
- Complete the login process
Having trouble logging into your account?
The following guides may help with your concern:
- How to download the Coins.ph Android app
- How can I change my mobile number?
- How can I change my email address?
- How can I change my password?
- Help! I cannot log in to my Coins.ph account.
Frequently asked questions
Why can't I log in to my Coins.ph account?
Common reasons include incorrect credentials, network issues, or account security measures. Try the troubleshooting steps here.
What if I don't receive the authentication code?
Check your spam folder, verify your contact details, or request a new code. Check our Help Center article here for additional information.
What if I forgot both my email and mobile number?
Contact Coins.ph support with valid ID for account recovery.