Keeping your contact information up-to-date is crucial for maintaining account security and ensuring uninterrupted access to your Coins.ph account. Here are the quick steps you can follow to change the email address linked to your Coins.ph account:
Steps to Change Your Email Address
On the Coins app
1. Log In: Open the Coins.ph app, and log into your account.
2. Access Account Settings: Tap the User icon in the upper left corner to open your account details.
3. Select Settings: Click on Settings from the menu.
4. Change Email Address:
- Tap on Email address.
- Enter your new email address in the provided field.
- Click Send next to the Email Verification Code section.
5. Receive Verification Codes: You will need to verify your new email address with multiple codes:
- Click Request Code along each required code to receive an OTP (One-Time Password) at your new email address.
- If you do not receive a verification code, wait a few minutes and try again.
On the Coins Website
1. Log In: Go to the official Coins.ph website, and log into your account.
2. Access Account Settings: Click on the User icon located in the lower left corner and select Account Settings.
3. Change Email Address:
- In the Account section, click on Change email next to the Email Address option.
- Enter your new email address in the provided field.
4. Receive Verification Codes: You will need to verify your new email address with multiple codes:
- Click Send beside each required code to receive an OTP at your old email address.
- If you experience delays in receiving codes, be patient and try again later.
Verification Code Tips
- Click Send for each required code
- Allow a few minutes between code requests
- Check spam/junk folders if codes aren't received
Changing your email address is crucial for maintaining account security and ensuring you receive important notifications regarding transactions and updates. Keeping your contact information current helps protect against unauthorized access and ensures seamless communication with Coins.ph support.
Frequently Asked Questions
Can I change my email multiple times?
Yes, but kindly ensure to have access to your old and new email address for a successful change.
Can I change my email if I can't access my old email account?
You may make use of the Need Help? option to proceed with your credential change.