If you're encountering a request for facial recognition on Coins.ph, it's essential to understand the purpose and process behind this security feature.
What is Facial Recognition for?
Facial recognition is a security measure implemented by Coins.ph to enhance user account protection. This policy involves performing necessary checks to confirm that the account activity is indeed being requested by the legitimate user. Here’s what you need to know:
- Enhanced Security: The facial recognition feature helps prevent unauthorized access to your account.
- Verification Process: After successfully completing the facial recognition scan, you will need to enter any required verification codes under the Security Check.
Facial Recognition on Coins Website
When using the Coins website for activities such as crypto transactions or account verification, you may be prompted with a QR code. Follow these steps:
1. Scan the QR Code:
- Open your Coins app.
- Click on the Scan QR button located in the upper right corner of your Home tab.
- Scan the QR code displayed on the website.
2. Complete Facial Recognition:
- Follow the prompts in the app to complete the facial recognition scan.
Pro Tips for Smooth Facial Recognition
- Use natural, even lighting
- Position your face directly toward the camera
- Remove accessories blocking facial features
- Ensure app has latest permissions
- Use a stable, clear device camera
Why is my Facial Recognition infinitely loading?
Possible reasons:
- Camera permissions not enabled
- App needs updated permissions
Quick Fix:
- Check app camera permissions
- Restart the Coins.ph app
- Ensure latest app version is installed
Frequently Asked Questions
Can I use facial recognition on both the app and website?
Yes, facial recognition can be used on both platforms. However, you must initiate it through the app when prompted by the website.
What happens if I refuse to use facial recognition?
If you refuse to complete facial recognition, you may not be able to proceed with certain transactions or access specific features of your account.