Account Details
Learn how to set up, edit and update your account details.
- Cashing In: Use Your Coins.ph Mobile Number as Your Account Number
- Can I Have Two Coins.ph Accounts?
- What is a Good Password on Coins.ph?
- Understanding Verification Codes on Coins.ph: What You Need to Know
- How to Check Your Coins.ph Registered Email Address
- How to Recover Your Coins.ph Account
- Coins.ph Log in: Guide for App and Website
- Troubleshooting Your Coins.ph Login: Common Problems and Solutions
- Help! I cannot turn off the Authentication Methods
- How can I update my account information?
- How to Log in to your Coins account via App?
- Help! I cannot log in to my Coins.ph account
- What can I do if I forgot my account details?
- What can I do if I lost my account details?
- How can I log in if I forgot my MPIN/ Password?
- How can I change my MPIN/ Password?
- How can I change my 4-digit PIN?
- Recaptcha Failed Error
- How can I change my email address?
- How to change linked Coins.ph mobile number
- How do I claim my loan if I used a different mobile number?
- Help! Why am I being asked for Facial Recognition?
- How can I receive my verification codes?
- Help! I cannot receive my verification codes
- What do I do if I have more than one account?
- Can I deactivate or delete my account?
- How can I link my Facebook account or log in to my Coins account via Facebook to change my profile picture?
- I would like to follow up my mobile number / email address update.
- How can I cancel my email/phone change request?
- Help! It says that my account is "not supported in NY region."