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  1. Coins.ph Help Center
  2. Account Details, Limits, and Verification
  3. Account Details

Account Details

Learn how to set up, edit and update your account details.

 

  • What is my Coins.ph account number?
  • Recaptcha Failed Error
  • Help! I cannot log in to my Coins.ph account.
  • How can I log in if I forgot my password?
  • How can I change my mobile number?
  • How can I change my email address?
  • How can I cancel my email/phone change request?
  • What can I do if I forgot my account details?
  • What do I do if I have more than one account?
  • How do I claim my loan if I used a different mobile number?
  • Can I deactivate or delete my account?
  • How can I change my password?
  • How can I link my Facebook account or log in to my Coins account via Facebook to change my profile picture?
  • How can I change my 4-digit PIN?
  • Help! It says that my account is "not supported in NY region."
  • How can I receive my verification codes?
  • I would like to follow up my mobile number / email address update.

Need to reach us? Send us a message through our mobile app or website.

Our hotline (02)882-26467 (882-COINS) is also available from 9am - 6pm, Mondays to Fridays.