Account Details
Learn how to set up, edit and update your account details.
- What is my Coins.ph account number?
- Help! I cannot log in to my Coins.ph account.
- How can I log in if I forgot my password?
- I can’t log in! It says “Please enter a valid email or mobile number”
- How can I change my mobile number?
- How can I change my email address?
- How can I cancel my email/phone change request?
- What can I do if I forgot my account details?
- What do I do if I have more than one account?
- How do I claim my loan if I used a different mobile number?
- Can I deactivate or delete my account?
- How can I change my password?
- How can I change my profile picture?
- Help! It says that my account is "not supported in NY region."
- How can I receive my verification codes?
- I would like to follow up my mobile number / email address update.