The wallet’s private keys belong to Coins.ph and are part of our system infrastructure. Coins.ph maintains a hosted wallet service, which allows customers to create, send, receive, buy, sell, and use their digital currencies simply and securely with a password, and two- factor authentication (2FA).
Due to this set up, Coins.ph cannot provide individual private keys to customers.
Should you require an option that provides control over your own private keys, there are several publicly available wallets that allow the user to do so. Storing your digital currencies in these products can be an alternative way to directly control your holdings.
Contact us through the Coins app, Coins Chat Widget or Coins Support Form should you need any further assistance.