You can send cryptocurrency from your Coins.ph account to external wallets and other Coins.ph account holders by following the steps below.
Where to send on Coins.ph?
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If you are sending funds to an external wallet, you can use either
- relevant wallet address (i.e. BTC address to send BTC, ETH address to send ETH), or
- QR code.
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If you are sending funds to another Coins.ph account, you may use their
- registered email address or
- registered mobile number
Here are the steps to send cryptocurrencies:
On the Coins app
1. Access Send Function
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Open Coins.ph app
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Go to Portfolio tab
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Tap "Withdraw" button
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Select "Send Crypto"
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Choose Destination
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Send to Coins Account
To send crypto to another Coins.ph account, choose ‘Send to Coins Account’ and input the registered email address or mobile number of the recipient.
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Send to external wallet
To send to an external wallet, choose ‘Send to external wallet’ and select the network you would like to use and input the amount you want to send.
If you are using a QR code either scan or upload this. If you are sending crypto via a wallet address copy paste the complete address in the field provided.
-
Enter Transfer Details
- Select cryptocurrency
- Choose network (for external transfers)
- Enter amount
- Input recipient details
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Verify and Confirm
- Review all details
- Confirm transaction
- Save transaction hash
On the Coins website
1. Navigate to Portfolio
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Log into Coins.ph through your web browser
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Click Portfolio tab
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Select cryptocurrency
2. Initiate Transfer
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Click three dots menu
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Choose "Send" option
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Select destination type
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Send to Coins Account
To send crypto to another Coins.ph account, choose ‘Send to Coins Account’ and input the registered email address or mobile number of the recipient.
-
Send to external wallet
To send to an external wallet, choose ‘Send to external wallet’ and select the network you would like to use and input the amount you want to send.
If you are using a QR code either scan or upload this. If you are sending crypto via a wallet address copy paste the complete address in the field provided.
3. Complete Transaction
-
Enter recipient details
-
Input amount
-
Verify network (if external)
- Confirm transfer
Important Considerations
- Once a transaction is sent, it is irreversible. Always double-check all details before confirming your transfer.
- Transfers between Coins.ph accounts are processed immediately, while transfers to external wallets depend on blockchain confirmations.
Frequently Asked Questions
How long do transfers take?
Transfers between Coins.ph accounts are processed immediately, while transfers to external wallets depend on blockchain confirmations.
What are the transfer fees?
Transfers between Coins.ph accounts are free. External transfer fees vary by network and congestion levels.
Can I cancel a transaction?
No, transactions in general are irreversible once confirmed. Always verify details before sending.
Why is my transaction pending?
Usually due to network congestion or insufficient fees. Kindly wait to meet the required network confirmation.
What happens if I use the wrong network?
Funds may be permanently lost. Always double-check network compatibility. Kindly check our policies here on unsupported deposits.