Similar to a traditional bank which stores your cash in a safe and won’t give you the keys to open it, Coins.ph is a hosted wallet service that accesses your wallet’s private keys. As a hosted wallet, we help you create and accept payments in your wallet. In addition, we enable you to store your digital currency on your behalf.
We hope you understand that providing you your private keys would prevent us from securing funds in your account.
Please let us know if you need further assistance. You can contact us at firstname.lastname@example.org.