The Western Union cash in feature using MTCN is no longer available on Coins.ph
We'll make sure to announce any new updates on our Website and social channels!
Don't worry you may continue to cash in using InstaPay or PESONet for online transfers.
Here are articles to help:
How to Cash In
How to Cash In via InstaPay
How to Cash In via PESONet
Note: The Information below this line is no longer updated.
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Your MTCN will be put on hold if you attempt to claim it more than once, but do not finish the claiming process.
If your MTCN is put on hold, just wait 10 minutes before trying again to claim. After this short period, you will be able to claim your MTCN.
However, if error still persists, feel free to reach out to us and we'll make sure to address your concern!