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  1. Coins.ph Help Center
  2. Cash In, Cash Out, and Wallet Transfer
  3. Receiving Western Union Transfers in Your Coins.ph Wallet

Receiving Western Union Transfers in Your Coins.ph Wallet

Learn how to receive funds and Cash In through Western Union.

 

  • How do I cash in from Western Union?
  • How do I send funds from a Western Union branch?
  • What are the requirements for receiving funds from Western Union in my Coins.ph wallet?
  • What information do I need from my sender in order to receive the funds in my Coins.ph wallet?
  • Why is my actual amount received different from my estimated amount?
  • Are there fees for sending and receiving funds from Western Union?
  • How can I track the status of my MTCN?
  • What is an MTCN?
  • How long does it take to receive funds in my wallet?
  • How soon after I transfer money will the funds be available for my recipient?
  • The recipient name on my transfer does not match the name on my recipient’s Coins.ph wallet. How can I change it?
  • What should I do if my MTCN was put on hold?
  • What should I do if my MTCN and amount do not match?
  • Does cashing in through Western Union count toward my cash in limits?
  • How do I send funds from Western Union online?
  • Can I send funds through Western Union using a credit or debit card?
  • Can I send funds through Western Union from an international bank account?
  • Can business verified users receive funds from Western Union?
  • Can I receive funds from any Western Union branch or website, anywhere in the world?
  • I was asked to update my KYC in order to receive funds from Western Union. Why is this required?
  • What countries can I send from using Western Union online services?

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Our hotline (02)882-26467 (882-COINS) is also available from 9am - 6pm, Mondays to Fridays.