We would like to inform you about an important change to our Web3 wallet service. After careful consideration, we have decided to transition away from the Web3 wallet to focus on enhancing our core services. The Web3 wallet will no longer be available after November 30, 2024.
What Does This Mean?
Last Access
You will be able to access your Web3 wallet and its functionalities until November 30, 2024. After this date, the Web3 wallet will no longer be accessible, and all related functionalities will be disabled.
Withdrawal of Funds
Please ensure you withdraw any remaining funds or assets from your Web3 wallet before November 30, 2024.
How to Withdraw Funds from Your Web3 Wallet:
- Navigate to your Web3 wallet in the app.
- Select the assets you wish to withdraw.
- Follow the steps to transfer the funds to your main Coins wallet or to an external platform.
After November 30, 2024
Any remaining balances in your Web3 wallet will be automatically transferred to your main Coins wallet after this date. This means you will retain access to your funds without needing to take further action. This will be applicable for all supported tokens in the main Coins wallet.
We will be providing further updates on when the transfers has been completed.
For any concern or inquiry about unsupported Web3 tokens in our main Coins wallet, contact us through the Coins app or Coins Support Form.