Kindly note that your account must be at least Identity verified to be able to enjoy our crypto services. For help on getting ID and Selfie verified, check our Help Center article here.
Note: Web3 feature is not available on Web. Please visit the app for Web3 related services. Click here to know more on how to download the Coins app on Android and on iOS.
Here are the steps to send from your Web3 wallet:
1. From the Discover tab, click Web 3.
2. At the Web3 Wallet, click Send.
3. Select what you want to send from the list of your available token balances.
4. Choose your target sending wallet.
5. Provide the details of your transaction. Then click Next.
Important: Make sure that the network you use to send the crypto is the same network as the receiver’s wallet address or QR code.
Note: Once a transaction is sent, it is irreversible. Please verify all details for accuracy before confirming your transfer. Transfers to Coins.ph accounts are immediate, while transfers to external wallets are subject to confirmations on the blockchain (for more information, refer to this link).
Contact us through our Chatbot widget or Coins Support Form should you need any further assistance.
For real-time updates on the outlets, please check our Status Page.