Claiming your cash out should be a smooth and hassle-free experience. Ensuring you have the necessary documents will make the process smooth and efficient. Here’s what you need to know before heading out.
What You'll Need to Claim Your Cash Out
Before visiting a Palawan Express branch, gather the following items:
1. Two Valid IDs
Your IDs must match the name provided by you or your sender in the cash out order. Accepted forms of identification include:
- Philippine Identification Card (Phil-ID) / Printed ePhil ID
- NBI Clearance
- Philippine Driver's License
- Home Development Mutual Fund (HDMF) ID
- Philippine or Foreign Passport
- Police Clearance
- Integrated Bar of the Philippines (IBP) ID
- Voter's ID and Voter's Certificate with Picture
- Postal ID
- Senior Citizen ID
- Seafarer's Identification and Record Book (Seaman ID)
- School ID with Validation
- Alien Certificate of Registration (ACR) / Immigrant Certificate of Registration (ICR)
- Philhealth Insurance Card
- Government Office and GOCC ID (e.g., Firearms License Issued by AFP)
- Company ID
- Person With Disability (PWD) ID
- Barangay ID
- Government Service Insurance System (GSIS) E-Card
- Barangay Clearance or Certificate
- Social Security System (SSS) Card
- DSWD Certification or 4Ps ID
- Unified Multi-Purpose Identification (UMID) Card
- Pag-Ibig Loyalty Card
- Overseas Workers Welfare Administration (OWWA) ID
2. Tracking Number
You will need your cash out’s Transaction Code for processing.
3. Sender's Name
Have the name of the person who sent the money ready.
4. Expected Amount
Know the exact amount you are supposed to receive to avoid any confusion during the transaction.
Tips for a Smooth Cash Out Experience
1. Double-check Your IDs
Ensure that your identification documents are valid and match the name of the recipient on your cash out order.
2. Prepare Your Tracking Number
Write down or save your transaction code on your mobile device for easy access.
3. Know Your Sender’s Name
Confirm the exact name used by your sender to avoid discrepancies.
4. Arrive Early
If possible, visit during off-peak hours to minimize wait times at the branch.
Know more on the steps and how to claim your Palawan Express remittance cash out here.