When using Coins.ph to send or receive money, you may choose to cash out through a remittance center. However, if you don’t claim your cash out, there are important factors to consider.
Understanding the Cash Out Process
When you initiate a cash out transaction through Coins.ph to a remittance center, such as Cebuana Lhuillier or M Lhuillier, the process typically involves the following steps:
- Transaction Initiation: You request a cash out, and Coins.ph processes the transaction.
- Claiming Details: Once processed, claiming details are sent to your registered email and app notifications.
- Claiming at the Remittance Center: You need to visit the designated remittance center with the provided reference number and valid ID to collect your funds.
What Happens If You Don’t Claim Your Cash Out?
If you do not claim your cash out, your funds would still be deducted from your available balance and would be floating.
Should you prefer, you may cancel your transaction and proceed with our instant cash out options by following these quick steps:
1. Open your Coins.ph wallet, and go to your transaction history
2. Click on the Remittance Center cash out transaction
3. Click on Cancel Order at the bottom of the page
Frequently Asked Questions
Can I cancel a cash out after it has been processed?
Yes, for Remittance Center cash outs. But generally once processed, a cash out cannot be canceled. It is essential to ensure that you want to complete the transaction before finalizing it.
Are there any fees for unclaimed cash outs?
Generally, there are no fees associated with unclaimed cash outs.