We’ve made some updates to the Coins.ph User Agreement, effective April 16, 2026.
These changes are part of our ongoing effort to keep things clear, fair, and compliant with applicable regulations, including those issued by the Bangko Sentral ng Pilipinas (BSP). We also took this opportunity to simplify the language, streamline sections, and make key information easier to find.
What this means for you:
- clearer explanations of how your account and transactions work;
- stronger guidance on account safety and user responsibilities;
- improved transparency around fees, risks, dispute resolution, and how we protect your account and data; and
- better alignment with regulatory requirements to help keep our platform safe and reliable for everyone.
You can continue accessing your account as usual, and no immediate action is needed. If you continue to use Coins.ph after April 16, 2026, you will be considered to have agreed to the updated User Agreement.
We encourage you to review the updated Coins.ph User Agreement here. If you have any questions or need further clarification, please visit our Support Center on our website or the Help Center in the Coins.ph mobile app.
Thanks for being part of coins.ph—we appreciate your trust.