The SIM Card Registration Act is a significant piece of legislation in the Philippines aimed at enhancing security and accountability for mobile users. This act requires all SIM cards—whether physical or electronic, prepaid or postpaid—to be registered with telecommunications companies.
What is the SIM Card Registration Act?
The Subscriber Identity Module (SIM) Card Registration Act requires all individual and corporate entities to register all SIM cards, physical or electronic, prepaid and postpaid, including those for broadband devices to be kept active.
The act aims to protect consumers from illegal mobile and online activities such as scams, phishing, smishing, and fraud.
The SIM Card Registration Act took effect since December 27, 2022 and gives subscribers until July 25, 2023* to complete the registration. Failure to do so will authorize the SIM card telco provider to deactivate unregistered SIM cards.
*Kindly note that some telco providers may set an earlier deadline for their subscribers.
How is my Coins.ph account affected by the SIM Card Registration Act?
Account Access and Verification
- Verification Codes: Users receive verification codes via their registered mobile numbers. If your SIM card is not registered, you may face difficulties accessing your Coins.ph account since OTP (One-Time Pin) codes cannot be delivered.
Confirmation of Transactions
- Transaction Security: Important transactions require OTPs for confirmation. Without an active SIM card, you will not receive these codes, hindering your ability to complete transactions.
Notifications and Updates
- Account Alerts: SMS notifications are a key way to stay updated about account activities. Ensure your SIM card is registered to receive important updates from Coins.ph.
How do I register my SIM?
To register your SIM card, follow these steps:
1. Identify Your Telco Provider: Know which telecommunications company provides your service.
2. Visit Official Resources: Check your telco's official website or social media pages for specific registration instructions.
Updating Your Mobile Number on Coins.ph
If you need to update the mobile number linked to your Coins.ph account, follow these steps:
On the Coins.ph App:
1. Log in to the app.
2. Click on the User icon in the upper left corner.
3. Select Settings, then choose Mobile Number.
4. Enter your new number and click Update Mobile Number.
5. Complete verification by receiving OTPs on both your old and new numbers.
On the Coins.ph Website:
1. Log in through the Coins website.
2. Click on the User icon at the lower left corner.
3. Select Account Settings, then click on Change Mobile No.
4. Enter your new number and click Update Mobile Number, completing OTP verification as needed.
If you encounter any issues during this process, reach out to Coins Support for assistance.