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Safety & Security
Critical information about protecting your Coins.ph account and making secure payments
General Advisories
Safety tips
- Keeping your Coins.ph account safe
- Coins.ph Tips to Secure Your Mobile Device
- Passwords and Password Managers
- How do I approve New Device Login?
- Login attempt from an unknown device
- My account is deactivated
Two-factor authentication & Biometrics
- How do I enable my Biometrics?
- I want to transfer my two-factor authenticator (2FA) to my new device
- What is two-factor authentication?
- How do I enable two-factor authentication on my Coins.ph account?
- Help! I lost access to my two-factor authentication codes and can't log in to my account.
- Help! I can't enable two-factor authentication? It says "Verification not valid!"