When you log in to your Coins.ph account from a new device, an additional security measure is triggered. This process requires you to authenticate the new device to ensure your account remains secure.
Step-by-Step Guide to Approve Device Login
1. Log In on Your New Device
- Attempt to log in to your Coins.ph account using the new device.
- You will receive an email verification request.
2. Check Your Email:
- Open the email associated with your Coins.ph account.
- Look for an email that prompts you to approve the new device login.
3. Click the Approval Link:
- Click on the "Approve Device" link in the email.
- Please note that you should click the email verification using the new device where you are trying to log in.
4. Return to the Coins App:
- After clicking the approval link, go back to your Coins.ph app.
- Tap on "I've clicked the confirmation link" button to complete the process.
Important Notes
- Avoid Login Failures: If you attempt to log in using your mobile device while clicking the verification email from a desktop or another device, it may cause your login attempt to fail. Always use the same device for both actions.
- Need Help?: If you encounter any issues during this process, contact Coins.ph support for further assistance.